CFPB: Report Finds Mortgage Servicers’ Pandemic Response Varies Significantly
Supervisory data show some servicers struggled to assist borrowers The Consumer Financial Protection Bureau (CFPB) today published a report detailing 16 large mortgage servicers’ COVID-19 pandemic response. The report’s data metrics include call handling and loan delinquency rates, and they highlight the industry’s widely varied response to the pandemic. For example, many servicers managed to…
CFPB: Interpretive Rule Issued on Certain Mortgage and Disclosure Timing Requirements for the 2021 Juneteenth Federal Holiday
Interpretive Rule will Help Mortgage Industry Determine How to Handle the June 19, 2021 Holiday The Consumer Financial Protection Bureau (CFPB) today released an interpretive rule to assist the mortgage industry in determining whether to treat June 19, 2021, as a federal holiday or a business day for purposes of compliance with certain time-sensitive borrower…
CFPB: Effective Date for Debt Collection Final Rules Confirmed as January 29, 2022
The Consumer Financial Protection Bureau (CFPB) today announced that two final rules issued under the Fair Debt Collection Practices Act (FDCPA) will take effect as planned, on November 30, 2021. The CFPB issued a proposal in April 2021 that, if finalized, would have extended the effective dates to January 29, 2022. The CFPB has now determined that…
CFPB & FHFA: Updated Data from the National Survey of Mortgage Originations Released for Public Use
Data Highlights Borrowers’ Experiences Obtaining a Mortgage The Consumer Financial Protection Bureau (CFPB) and the Federal Housing Finance Agency (FHFA) today published updated loan-level data for public use collected through the National Survey of Mortgage Originations (NSMO). The data provide insights into borrowers’ experiences obtaining residential mortgages. Since 2014, FHFA and CFPB have sent surveys…
CFPB: Online Tool Released to Help Renters and Landlords Access Federal Assistance
New resource helps renters and landlords find state and local programs distributing federal rental assistance funds The Consumer Financial Protection Bureau (CFPB) today released an online tool to help renters and landlords impacted by the pandemic easily find and apply for payment assistance for rent, utilities and other expenses. The Rental Assistance Finder, available at www.consumerfinance.gov/renthelp,…
CFPB: Research Shows Credit Applications Have Mostly Recovered to Pre-Pandemic Levels
The Consumer Financial Protection Bureau (CFPB) today published an issue brief showing that consumer applications for auto loans, new mortgages and revolving credit cards had mostly returned to pre-pandemic levels by May 2021. Prime and near-prime consumers are driving this recovery as applications remain down from borrowers with subprime and deep subprime for all types…
FDIC: CFPB and FDIC Release Enhanced Version of Money Smart for Older Adults
The Federal Deposit Insurance Corporation (FDIC) and the Consumer Financial Protection Bureau (CFPB) today announced the joint release of an enhanced version of the award-winning financial education curriculum, Money Smart for Older Adults. The enhanced version includes a new section to help people avoid “romance scams” and an updated resource guide. The enhancements to Money Smart for Older…
CFPB: FDIC and CFPB Release Enhanced Version of Money Smart for Older Adults
The Consumer Financial Protection Bureau (CFPB) and the Federal Deposit Insurance Corporation (FDIC) today announced the joint release of an enhanced version of the award-winning financial education curriculum, Money Smart for Older Adults.The enhanced version includes a new section to help people avoid “romance scams” and an updated resource guide . The enhancements to Money Smart for Older Adults are…
CFPB: Consumer Complaint Bulletin Highlights Consumers’ Difficulties During Pandemic
Spotty Responses by Companies Undermine COVID-19 Consumer Relief Related to Evictions, Economic Income Payments, and Student Loans The Consumer Financial Protection Bureau (CFPB) released a new complaint bulletin covering several areas of concern related to relief provided in response to the COVID-19 pandemic, including the Centers for Disease Control and Prevention (CDC) eviction moratorium. Some…
CFPB: As Federal Eviction Protections Come to an End, Agency Warns Landlords and Consumer Reporting Agenices to Report Rental Information Accurately
The Consumer Financial Protection Bureau (CFPB) today released an Enforcement compliance bulletin reminding landlords, consumer reporting agencies (CRAs), and others of their critical obligations to accurately report rental and eviction information. Inaccurate rental and eviction information on a tenant screening report or a credit report can unfairly block a family from safe and affordable housing….