Bank Services

CFPB: Key Steps to Prevent Consumer Harm Announced Including Proposed Whistleblower Award Program

The Consumer Financial Protection Bureau (Bureau) today announced three steps to advance its strategy on one of its key priorities: preventing consumer harm. The Bureau is: Implementing an advisory opinion program to provide clear guidance to assist companies in better understanding their legal and regulatory obligations through advisory opinions; Amending and reissuing its responsible business…

ABA: California Teen Named Grand Prize Winner of National Video Contest

‘Lights, Camera, Save!’ inspires kids and teens to save during America Saves Week Michaela Oh, a 16-year-old student at Whitney High School in Rocklin, Calif., is the national winner of the American Bankers Association Foundation’s Lights, Camera, Save! video contest. Lights, Camera, Save!, which launched in 2010, is a unique national competition that encourages kids to…

FDIC: FDiTech Releases New Guide to Help FinTechs Connect with Banks

FDIC seeks to promote innovation in banking to meet growing consumer demand In its continuing effort to encourage technological innovation in the banking sector, the Federal Deposit Insurance Corporation’s technology lab (FDiTech) is releasing a new guide to help financial technology companies and others partner with banks. Conducting Business with Banks: A Guide for Third…

ABA: 6 Ways to Make the Most of Your Tax Refund

Last year, more than 100 million Americans received an average tax refund of $2,869 deposited back in their bank accounts after filing their taxes. To kick off America Saves Week this year, the American Bankers Association is encouraging consumers to file their taxes as early as possible and offering specific tips to help taxpayers make…

ABA: America’s Banks Aim to Reach “One Million Minds” through ABA Foundation Financial Education Initiatives in 2020

ABA Foundation programs call for banker volunteers to join growing, industry-wide efforts designed to help local communities The American Bankers Association Foundation today launched its 2020 financial education registration campaign, calling on banker volunteers to register for a range of successful, industry-wide programs designed to enhance financial education across the country. In its continued effort to build…

FDIC: Proposed Rule on Brokered Deposit Restrictions Issued

The Federal Deposit Insurance Corporation (FDIC) today issued a notice of proposed rulemaking (NPR) to modernize its brokered deposit regulations. The proposal would, among other things, modernize a regulatory framework built for a different era to remove regulatory disincentives to offering deposit accounts to customers through different channels. The proposal would establish a new framework…

ABA: New Foundation Research Shows U.S. Banks Stepping Up Efforts to Protect Older Americans from Financial Abuse

Banks of all sizes continue to increase focus and investment in elder fraud prevention, according to the 2019 Older Americans Benchmarking Report released today by the ABA Foundation. The biennial report, the most expansive survey of the banking industry’s efforts to protect seniors, captures data on how banks across the country educate older Americans, respond to fraudulent…

ABA: New Survey Shows 95 Percent of Consumers Give High Marks to Digital Banking

Data reinforce Americans like and appreciate innovative services offered by banks Ninety-five percent of consumers rated their bank’s online and mobile app experience as “excellent,” “very good,” or “good,” according to a new survey conducted by Morning Consult on behalf of the American Bankers Association. The survey also found that nearly 8 in 10 people…

ABA: New Survey Highlights Bank Customer Preference for Digital Channels Continues to Grow

Mobile apps nearly overtake online banking for top spot while branches remain popular Nearly three-quarters of Americans (73 percent) most often access their bank accounts via online and mobile platforms, according to a recent survey conducted by Morning Consult on behalf of the American Bankers Association, an increase over last year (72 percent). The number…

ABA: New Survey Shows Americans Remain Highly Satisfied with Their Bank

Nearly 9 in 10 Americans with a bank account (88 percent) say they are “very satisfied” or “satisfied” with their primary bank, and 96 percent rate their bank’s customer service as “excellent,” “very good” or “good,” according to a new survey conducted by Morning Consult on behalf of the American Bankers Association. The survey, unveiled…