ABA: National Survey Shows that Bank Customers Turn to Mobile Apps More Than Any Other Channel to Manage Their Accounts
COVID-19 accelerated move toward digital banking channels Consumers are conducting their banking via mobile apps more often than any other method, according to a new survey conducted by Morning Consult on behalf of the American Bankers Association. The national survey found bank customers preferred mobile apps both prior to and following the onset of the…
ABA: Credit Market Expectations for Businesses and Consumers Confirm Solid Economic Outlook
The chief economists of North America’s largest banks expect credit conditions to continue improving for both consumers and businesses over the next six months, according to the American Bankers Association’s latest Credit Conditions Index released today. The latest summary of ABA’s Credit Conditions Index examines a suite of indices derived from the quarterly outlook for credit markets…
ABA: Bank Employees Across U.S. Celebrate Get Smart About Credit Day and Share Financial Knowledge with Students
Bank employees across the country will celebrate the American Bankers Association Foundation’s Get Smart About Credit campaign today and throughout the year by sharing information with teens and young adults on a range of personal finance topics. Get Smart About Credit Day, celebrated annually on the third Thursday of October, is one of three ABA Foundation youth…
ABA: Officers and Board for 2021-2022 Elected
Members attending the American Bankers Association’s annual convention in Tampa, Fla. have elected new ABA officers and directors to serve on ABA’s board for the 2021-2022 association year. The new officers are: CHAIR: A. Scott Anderson, president and CEO, Zions Bank, Salt Lake City; CHAIR-ELECT: Daniel D. Robb, president and CEO, Jonesburg State Bank, Jonesburg,…
ABA: National Survey Shows U.S. Consumers Give Banks High Marks on Performance and Information Security
Nine in 10 Americans with a bank account (88%) say they are “very satisfied” or “satisfied” with their primary bank, and 97% rate their bank’s customer service as “excellent,” “very good” or “good,” according to a new survey conducted by Morning Consult on behalf of the American Bankers Association. The survey, conducted earlier this month…
ABA: New Accenture and ABA Report on State of Digital Lending Provides Roadmap for Digitial Transformation at Banks
A new report released today by the American Bankers Association and Accenture provides a roadmap to help bankers speed up their ongoing digital transformations to meet rising customer expectations for hybrid experiences, bridging online and person-to-person options. The report, titled “The State of Digital Lending,” includes key considerations for banks, including how to identify pain points, select…
ABA: Indiana Banker and Ohio Farm Broadcaster Receive Top Ag Banking Awards
The American Bankers Association today announced the recipients of its Bruning and Blanchfield Awards, the association’s premier awards presented for significant contributions to agricultural banking. ABA will honor Joseph F. Kessie, senior vice president and commercial regional manager of Lake City Bank in Indiana, with the Bruning Award and Joe Cornely, founder of Farm Media…
ABA: Missouri Banker Mary O’Connor Wins ABA Foundation Distinguished Service Award
Mary O’Connor, executive vice president of logistics and creative brand management for Country Club Bank in Kansas City, Mo., has been named the ABA Foundation’s 2021 George Bailey Distinguished Service Award winner for her community leadership and commitment to helping those in need. O’Connor will be recognized on Oct. 19 at ABA’s Annual Convention in…
ABA: Six Banks Win ABA Foundation’s 2021 Community Commitment Awards
Banks of all sizes earn banking industry’s highest honor awards for community programs The American Bankers Association Foundation named six banks as 2021 Community Commitment Award winners. The annual awards recognize banks for extraordinary corporate social responsibility efforts in six specific categories ranging from affordable housing to economic inclusion. The winners will be recognized at ABA’s Annual Convention in…
ABA: Association Testifies on the Future of Banking
FirstBank CEO Jim Reuter offers industry perspective to House Financial Services Subcommittee The American Bankers Association testified today before the House Financial Services subcommittee on Consumer Protection and Financial Institutions, offering the industry’s perspective on the future of banking and how consolidation, nonbank competition and technology are re-shaping the industry. Jim Reuter, president and CEO of Denver-based…